Returns

Last updated: October 2026

Return Window

We accept returns within 14 days of delivery for items in original, unused condition with all packaging intact.

Condition Requirements

Items must be unworn, unscented, and show no signs of use. Leather goods that have been conditioned, worn, or altered cannot be returned.

Non-Returnable Items

The following items are final sale and cannot be returned: bespoke and made-to-order pieces, monogrammed items, items marked as final sale, and items purchased during promotional events.

How to Initiate a Return

Email [email protected] with your order number and reason for return. We will provide a return authorization and shipping instructions within 2 business days.

Refunds

Approved returns are refunded to the original payment method within 5–10 business days of receiving the item. Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will arrange a prepaid return and replacement or full refund at no cost to you.